Client Access Center.
Every Platform, Step by Step.

You need to be an admin on the accounts you're connecting. If someone else owns the account, ask them to either complete the Leadsie process or grant you admin access first.

Leadsie links expire after 7 days. Let us know and we'll send a fresh one.

The link is customized to what we need. If a platform is missing, it may mean we already have access or don't need it for your campaign.

Yes. Leadsie is an official partner tool used by thousands of agencies. It uses OAuth — meaning you approve access through Google and Meta's own login screens. We never see your password.

Absolutely. You can remove our access at any time from your Google or Meta account settings. We'll also walk you through it if you ever want to.

Google Ads limits each account to 5 manager accounts. Go to the Managers tab and remove any old/unused agencies, then try again.

Some accounts have domain restrictions. Go to Admin → Access and security → Security tab. Under "Manager account domains," add getfindable.com to the allowed list.

Make sure you're signed in with the account that has Admin access. If you're using a manager account yourself, switch to the individual account first.

No. Manager access lets us manage campaigns but doesn't expose your payment method details.

Yes. When linking, you can choose between Standard and Admin access levels. We recommend Admin for full optimization capability.

You may not have Owner-level access. Check with whoever originally set up your LSA profile.

We may already have access from a previous setup. Let us know and we'll verify on our end.

No. LSA is a separate platform with its own budget, leads, and verification process. You may have both running simultaneously.

Google occasionally moves this setting. Try searching for your business at business.google.com, clicking the three-dot menu, and looking for 'Business Profile settings'.

Your GBP must be verified before you can add users. Google usually mails a postcard or sends a phone verification. Let us know if you need help with this.

Owners can add/remove users and delete the listing. Managers can edit info, reply to reviews, add posts, and update photos. Manager access is all we need.

Universal Analytics was sunset in July 2023. If you don't have a GA4 property, let us know — we'll set one up for you at no extra charge.

You may only have Viewer access. The person who originally set up GA4 would need to grant you Admin access first, or add us directly.

Editors can create/edit reports, set up conversions, and configure audiences. Admins can also manage users and delete the property. Editor is all we need.

You may not have Owner access. Only Owners can add users with Full permission. Check with whoever verified the property originally.

Let us know — we'll help you verify your property. It usually takes just a few minutes with a DNS record or HTML tag.

Full users can see all data and take actions like submitting URLs for indexing. Restricted users can only view some data. We need Full access.

Check your website's source code (right-click → View Page Source) and search for 'googletagmanager'. If it's there, you have GTM. If not, we can set it up.

Each container is usually for a different website. Pick the one matching your primary domain. If unsure, share your website URL and we'll help identify the right one.

GA4 collects and reports on data. GTM is the tool that installs GA4 (and other tracking scripts) on your website. Think of GTM as the container and GA4 as one of the tools inside it.

You can create one at business.facebook.com. You'll need a personal Facebook account to get started. Let us know if you need help setting it up.

Make sure you're in Business Settings (not Ads Manager). Go to business.facebook.com/settings directly. The Partners option is under Users in the left sidebar.

Only Business Manager Admins can add partners. Check your role under Business Settings → People. If you're not an Admin, ask someone who is to add us.

Partners connect two Business Managers together (yours and ours). This is the professional way for agencies to work — we get controlled access without being individual users on your account.

At minimum: your Ad Account, Facebook Page, and Pixel. If you have an Instagram account connected, share that too. We'll let you know if anything is missing.

Meta has been rolling out a "New Pages Experience." The settings location differs. If you can't find Page Access, try: Page → Professional Dashboard → Page access.

In the new experience, you'll see task-based permissions. Make sure to enable: Ads, Content, Messages, and Community activity.

We can, but we only do so as part of an agreed content strategy. We won't post anything without your approval.

You may need to add us as a Partner first (see the Meta Business Manager guide above). The Partners tab only appears after the partner relationship is established.

You'll need to move it to Business Manager first. Go to Business Settings → Ad Accounts → Add → 'Claim an ad account.' Enter the ad account ID.

No. We manage campaigns and optimization. Billing and payment methods are controlled by the account owner. We never see your payment details.

Try yourdomain.com/wp-login.php. If that doesn't work, your host may have changed the login URL for security. Check with your hosting provider.

On the login page, click 'Lost your password?' and enter your email. If that doesn't work, your hosting provider can reset it.

Contact your web developer or hosting provider. They can either add us directly or elevate your access level.

Only what's needed for campaign performance — like adding tracking codes or optimizing landing pages. We always discuss major changes before making them.

This feature is available on all Shopify plans. Make sure you're the store owner (not just staff). Only the owner can add collaborators.

Collaborator request codes expire. Let us know and we'll generate a new one.

No. Collaborator accounts are specifically designed for agencies and developers. We can't access your billing info, make purchases, or change your Shopify plan.

Some collaboration features require a premium plan. If you're on the free plan, you may need to share login credentials directly (use a secure method like a password manager share).

Yes, Admin access allows editing. We'll only make changes related to your campaign — like adding tracking pixels or optimizing landing pages. All changes are discussed first.

In newer Squarespace versions, it may be under Settings → Team. The location varies slightly between Squarespace 7.0 and 7.1.

Code Injection is Squarespace's way of letting you add custom code (like tracking pixels) without modifying templates. It's in Settings → Advanced → Code Injection. We need this to install tracking.

This feature requires a GoDaddy account (not a reseller account). If your domain was purchased through a reseller, you may need to contact them for DNS access.

Unfortunately, GoDaddy's delegate access doesn't have a DNS-only option. The "Products, Domains & Purchase" level is the minimum needed. We will only modify DNS records relevant to your campaign.

No. Delegate access doesn't allow domain transfers. Only the account owner can initiate a transfer, which also requires a separate authorization code.

Member invitations are available on all plans, including free. If you don't see the option, make sure you're clicking on the account level (not a specific domain's settings).

Cloudflare sits between your visitors and your hosting server. It handles DNS (where your domain points), CDN (speed), and security (DDoS protection). Your hosting is where your actual website files live.

Check your email for past domain renewal notices — they'll show which registrar you're with. You can then use the password reset flow on their site.

Some smaller registrars don't have user invitation features. In that case, securely share your login credentials with us. We recommend using a tool like 1Password or sending credentials via a secure, expiring link.

Typically: A records (to point to hosting), CNAME records (for subdomains), TXT records (for domain verification and email authentication), and MX records (only if setting up email). We won't make changes without informing you.

We can help facilitate a domain transfer if needed, but it requires your explicit authorization and an EPP/authorization code that only you can request from your current registrar.